Privacy Policy

Last updated: 4/12/2025
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Company: The Mindful People Group Ltd (“we”, “us”, “our”)

Website: www.mindfulpeople.co.uk

Registered in: England & Wales
We are committed to protecting your privacy and handling your personal information with transparency, sensitivity, and care.‍

1. Who We Are

The Mindful People Group Ltd provides online counselling and mental-health support services.
For UK GDPR and the Data Protection Act 2018, we are the Data Controller for personal information collected through our website and services.

2. What Information We Collect

Information you provide:

• Full name
• Email address
• Phone number
• Payment information (handled by secure third-party processors)
• Contact form submissions
• Account information
• Therapy-related preferences (we do not store therapy session notes)

Information collected automatically

• IP address
• Browser type
• Device type
• Usage information
• Cookie data

3. How We Use Your Information

We may use your information to:

• Provide our services
• Process payments
• Manage communication
• Improve website performance
• Comply with legal obligations

We never sell your personal data.

4. Legal Bases for Processing

• Contract – to provide services
• Consent – for cookies or marketing
• Legitimate interests – platform functionality and improvement
• Legal obligation – where required by law

5. Sharing Your Information

We share your information only with trusted providers such as:

• Payment processors
• Hosting providers
• Email platforms
• Professional advisers

Therapists contracted with us manage their own clinical notes and confidentiality obligations.

6. International Transfers

When data leaves the UK (e.g., through third-party providers), we ensure suitable safeguards such as Standard Contractual Clauses.

7. Data Retention

We retain your information only for as long as necessary for the purpose collected. You can request deletion at any time unless legal requirements prevent it.

8. Your Rights

Under UK GDPR you may:

• Access your data
• Request correction
• Request deletion
• Restrict processing
• Object
• Request portability
• Withdraw consent

Contact: hello@mindfulpeople.co.uk

9. Security

We use appropriate technical and organisational measures to protect your personal information.

10. Contact Us

The Mindful People Group Ltd
Email: privacy@mindfulpeople.co.uk
Registered address: 32 Southern Avenue, London, SE25 4BS