Terms & Conditions

Last updated: 4/12/25
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Company: The Mindful People Group Ltd

1. Introduction

These Terms & Conditions govern your use of the website and services provided by The Mindful People Group Ltd. By accessing the site, you agree to these terms.

2. Our Services

We provide access to online therapy and wellbeing services delivered by qualified practitioners. We act as a platform and are not responsible for therapeutic decisions made by individual therapists.

3. Eligibility

Users must be 18 or older unless otherwise stated, be registered with a UK G and not currently in therapy or under mental health care.

4. User Responsibilities

You agree to:

• Provide accurate information
• Use services lawfully
• Not misuse, disrupt, or attempt to compromise the website
• Not engage in abusive behaviour

5. Payments & Refunds

Payments are processed through secure third-party providers.
Refunds, where applicable, are handled at our discretion.

6. Therapist Relationship

Therapists are:

• Independently responsible for their practice
• Bound by professional ethical codes
• Responsible for any clinical records they keep

The Mindful People Group Ltd is not liable for any therapeutic advice or outcomes.

7. Intellectual Property

All content on the website is the property of The Mindful People Group Ltd. You may not reproduce or distribute it without permission.

8. Limitation of Liability

We are not liable for:

• Indirect or consequential losses
• Emotional distress unless due to proven negligence
• Technical interruptions or website downtime

Nothing limits liability where unlawful (e.g., fraud).

9. Termination

We may suspend or terminate accounts that breach these terms.

10. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use after update indicates acceptance.